Terms of Services

This Services Agreement (this "Agreement") is entered into by and between Highlander Overseas Education and you, and is made effective as of the date of electronic acceptance. This Agreement sets forth the terms and conditions of your use of Highlander Overseas Education services.

Your electronic acceptance of this Agreement signifies that you have read, understand, acknowledge and agree to be bound by this Agreement, Highlander Overseas Education's Universal Terms of Service Agreement, any plan limits, product disclaimers or other restrictions presented to you e-Visa landing page of the Highlander Overseas Education website (www.highlanderoverseas.com) of which are incorporated herein by reference.

1. Visa eligibility / non-eligibility

Eligibility

  • Your passport must be valid for at least six months.

Non-Eligibility

  • Persons holding Diplomatic/ Official passports.
  • A person who is a resident of India and /or works in India.
  • A person who is declared persona non grata by Government of India and is not the subject of a black list or any warning circular or other restrictive list.

2. Obligation of Clients

  • Providing correct personal information as requested on our website.
  • Making full payment for our services.
  • Clients have to sign the authorization form to confirm transaction.
  • Any changes after paying the India Government Fee will be charged as a new application.
  • You are required to notify us if you do not receive the letter in time, if no email from you informing us that you do not receive the letter within 3 days, the service is understood to be completed.

3. Visa Service Fee:

Service fee is the amount that the applicant have to pay in advance for service during an India e-Visa online processing from receiving and checking the applicant's personal information to collecting the Visa from India Government and sending it to the applicant in order to get their visa stamped at the India checkpoints when arriving.

4. Government Fee:

Government fee is the amount that the applicant have to pay for the Highlander Overseas Education Department to process visa.

Notes: Highlander Overseas Education starts an execution phase only after the receipt of the full payment of the fees. All fees and charges are payable in the currency nominated by Highlander Overseas Education, which is usually in Indian Rupees. The Client is not authorized to withhold fees and interests due to any service, guarantee or liability-related claims. In the same manner, any right of offset on the part of the Client is hereby excluded.

4. Our Responsibilities

  • Processing visa as customer's request.
  • Supporting all the visa information.
  • In special cases, additional documents may be required and processing time may be longer than usual. In such cases, we will inform you by email.
  • We are not responsible for any delay/loss caused by the Wrong email addresses supplied by applicants or the situation that applicants do not notify us by email that e-Visa is not received.

5. Disclaimer

We are not be held responsible for any loss, delay or cancellation of your flight ticket, tour or accommodation booking made for your trip…. in case your visa application or entry is declined. In this case, we will refund you the full amount paid to us.

6. Contact Us

If you have any questions about Terms & Conditions, please contact us by email or regular mail at the following address:
Highlander Overseas Education
SCF 103, Second Floor, Phase-11, Mohali
Email: hoeexperts@yahoo.com
Phone: 0172-5014100 , 9780924736